ph111 Terms & Conditions
Please read these terms and conditions carefully before using the ph111 platform. This document forms the basis of the agreement between you and ph111, and sets out all the conditions for using the service.
These terms and conditions ("Terms") apply to the use of the ph111 website and all its services. By registering on ph111 or using the site, you are considered to have accepted all the terms described below. If you do not agree with any part of these Terms, please do not use the service.
- 1 General Principles & Definitions
- 2 Eligibility & Age Verification
- 3 Account Registration & Management
- 4 Deposit & Withdrawal Policy
- 5 Bonus & Promotion Terms
- 6 Gaming Rules & Fair Play
- 7 Prohibited Activities
- 8 Account Suspension & Closure Policy
- 9 Limitation of Liability
- 10 Privacy & Data Protection
- 11 Responsible Gaming
- 12 Changes to Terms
General Principles & Definitions
The meanings of some key terms used in these Terms are as follows:
1.1 Key Definitions
- "Platform" or "Site" refers to the ph111 website and all its associated services.
- "User" or "Member" refers to any account holder registered on ph111.
- "Money" or "Balance" refers to the Bangladeshi Taka (BDT/৳) held in your account.
- "Bonus Funds" refers to promotional credits granted by ph111, which must meet specific wagering requirements before withdrawal.
- "Gaming Activities" refers to casino games, sports betting, fishing games, and other betting activities.
1.2 Applicability
These Terms apply to all services provided on the ph111 platform. Additional terms may apply to specific services or promotions, and will be attached to those services. In case of conflict, those specific terms will take precedence.
Eligibility & Age Verification
2.1 Age Requirement
You must be 21 years of age or older to use the ph111 platform. Only users aged 21 and above are permitted to create an account and participate in gaming activities. ph111 may request documents for age verification at any time.
2.2 Registration Eligibility
To register on ph111, you must meet the following conditions:
- You are at least 21 years of age.
- You are legally capable of entering into a contract as an adult.
- You are accepting all provisions of these Terms of your own free will.
- You have not previously been banned from ph111 for any reason.
- All information provided in your account is true, accurate, and complete.
Account Registration & Management
3.1 Single Account Policy
Each individual may hold only one account on ph111. Creating multiple accounts under the same name, from the same device, or using the same payment method is prohibited. If multiple accounts are detected, they will be closed and any related bonuses will be forfeited.
3.2 Account Security
- Keep your login credentials (username and password) completely confidential.
- Sharing your account with third parties is prohibited.
- If you suspect unauthorized access to your account, contact ph111 support immediately.
- You are solely responsible for all activities conducted from your account.
3.3 Identity Verification
As part of the KYC (Know Your Customer) process, ph111 may request a national ID card, passport, or other identity documents. This verification may be mandatory before processing withdrawal requests and accepting large deposits. Failure to provide documents in time may delay withdrawals.
Deposit & Withdrawal Policy
4.1 Deposit Methods & Limits
The following methods are accepted for depositing funds on ph111:
4.2 Withdrawal Policy
- The minimum withdrawal amount is ৳500.
- Standard withdrawal processing time is between 15 minutes and 2 hours.
- Withdrawals can only be made using the same method through which the deposit was made.
- Withdrawals may be delayed if KYC verification has not been completed.
- If fraud is suspected, ph111 may temporarily hold a withdrawal request and conduct an investigation.
4.3 Payment Security
All transactions are secured through SSL encryption technology. ph111 never shares your financial information with third parties, unless required by law. For any payment-related issues, please contact our support team.
Bonus & Promotion Terms
5.1 Welcome Bonus
ph111 offers new members a 100% first deposit bonus of up to ৳5,000. The detailed terms of this bonus are as follows:
5.2 Wagering Calculation
The wagering requirement is calculated on the bonus amount only, not on the deposited amount. For example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before bonus winnings can be withdrawn.
5.3 General Bonus Rules
- Bonuses can only be used for gaming on the ph111 platform and cannot be withdrawn directly.
- While a bonus is active, you cannot apply for a new bonus unless specifically permitted.
- If bonus abuse (arbitrage or bonus hunting) is detected, the bonus and related winnings will be forfeited.
- ph111 reserves the right to modify or cancel any bonus offer.
- Cashback and other benefits under the VIP program are subject to separate terms.
Gaming Rules & Fair Play
6.1 Fair Gaming
ph111 is committed to ensuring fair play in all games. Our platform runs games from world-class software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi), all verified through independent audits.
6.2 Gaming Rules
- If a technical error causes inconsistencies in a game result, ph111 reserves the right to void those bets.
- In sports betting, if an event is cancelled or abandoned, bets are generally refunded.
- In live games, if a round is not completed due to an internet disconnection, the result of that round will be determined based on data saved on the server.
- Intentionally exploiting a game's vulnerabilities or bugs is prohibited; any winnings from such activity will be forfeited.
6.3 Sports Betting
Betting on cricket (including BPL, IPL, T20 World Cup, and ICC events), football (including FIFA), kabaddi, and other sports is governed by specific rules. ph111's specific sports betting rules apply to each market.
Prohibited Activities
The following activities are strictly prohibited on the ph111 platform. If detected, account closure, balance forfeiture, and legal action may follow:
- Using the platform for the purpose of money laundering.
- Making deposits using stolen or fraudulent payment information.
- Operating games through bots, scripts, automation software, or artificial intelligence.
- Intentionally exploiting vulnerabilities or bugs in game software.
- Abusing bonuses using multiple accounts.
- Engaging in collusion with other members to conduct fraudulent activities.
- Attempting to hack or gain unauthorized access to ph111's systems.
- Registering or conducting transactions by providing any form of false information.
Account Suspension & Closure Policy
8.1 Closure by ph111
ph111 may suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions.
- Suspicion of fraud, deception, or money laundering.
- Failure to verify age or providing false information.
- Legal orders or regulatory directives.
- Prolonged inactivity (generally more than 12 months).
8.2 Closed by the User
You may request to close your account at any time. Before making the request, ensure that all your active bets have been settled and the available balance has been withdrawn. An account closure request can be made by emailing [email protected] or through live chat.
8.3 Balance of a Closed Account
If an account is closed by ph111, the process of returning any valid balance will be initiated provided there has been no breach of the terms and conditions. Any funds under investigation will be held until the investigation is complete.
Limitation of Liability
9.1 Nature of the Service
ph111 provides gaming services on an "as-is" basis. The service may be disrupted due to technical errors, server downtime, or issues with third-party software. ph111's liability for losses arising from such circumstances is limited.
9.2 User Responsibilities
- The financial risk of gaming activities is entirely your own.
- It is your responsibility to ensure the security of your device and the quality of your internet connection.
- It is your responsibility to use the platform in compliance with local laws.
9.3 Third-Party Integrations
ph111 uses third-party services (payment gateways, game software, etc.). ph111 is not directly responsible for the failure or delay of these third-party services, but will provide maximum support in resolving such issues.
Privacy & Data Protection
ph111 places the highest importance on protecting your personal information. Please read our privacy policy to learn more about how your information is collected, stored, and used.
10.1 Use of Information
- Your information is used for account management, service improvement, and KYC verification.
- Your information is not sold or disclosed to third parties except where required by legal obligation.
- You may withdraw your consent for promotional communications at any time.
Responsible Gaming
ph111 believes in responsible gaming. Gaming should be for entertainment, not to create financial stress. This platform is operated for those aged 21 and above only.
11.1 Self-Restriction Tools
- You can set your daily, weekly, or monthly deposit limits at any time.
- A cooling-off period to temporarily suspend your account for a set period of time is available.
- Contact the support team for permanent self-exclusion.
11.2 Support Resources
Gaming addiction is a mental health issue. If you feel that gaming is having a negative impact on your life, seek help immediately. Our support team provides assistance in Bengali 24/7. Visit our responsible gaming page to learn more.
Changes to Terms
12.1 Right to Make Changes
ph111 reserves the right to change these terms and conditions at any time. For significant changes, a notice will be published on the site and a notification may be sent by email or on the site.
12.2 When Changes Take Effect
Continuing to use the platform after the updated terms and conditions have been published will be considered as your acceptance of those changes. If you do not agree with the changes, you may request to close your account.
12.3 Contact
If you have any questions or concerns about these terms and conditions, please contact our support team. We provide assistance in both Bengali and English 24/7.
Contact Us
Our 24/7 support team is always ready for any questions regarding the terms and conditions.